Book Appointment

Contact Hours

Monday to Friday:
8am to 7pm

Saturday:
9am to 4pm

Sunday:
10am to 3pm

Public Holidays:
10am to 2pm

Click here to contact us.

Outside of practice hours:
please call the locum service on
(03) 9429 5677.

In the event of an emergency:
Dial 000
or present to: Hospital Emergency Department.

Emergencies Departments are at:

Box Hill Hospital
(Eastern Health),
8 Arnold Street Box Hill
Ph: 1300 342 255

St Vincent’s Public Hospital
41 Victoria Parade Fitzroy
Ph: (03) 9231 2211

Appointments

Online Bookings

Please click on the green ‘Book appointment’ HotDoc link on the left.

 


 

General Medical Appointments

To make a general medical appointment, please click on green ‘Book appointment’ HotDoc link, or phone the Reception staff.

We have three types of general medical appointments. When making a booking, please specify whether you feel you require a standard appointment or a long appointment (see below for descriptions of types of appointments).

 

Standard appointments:

Up to 15 minutes for one single problem.

Long appointments:

Long appointments (up to 30 minutes) are required for:

  • Two or more problems
  • Pap smears
  • Travel advice and vaccinations
  • Family and emotional issues
  • Mental Health Care Plans and Chronic Disease Management Plans
  • Medical and Insurance forms
  • Minor procedures including removal of lumps and bumps
  • Annual health checks

Extended appointments:

Extended appointments (30-45 minutes) are required for:

  • ‘Over 75’ health assessments

New Patients

Please arrive 10 minutes before your appointment time to fill in a registration form. Click here to download this form if you wish to pre-complete and bring it when you attend your first appointment.


Urgent Problems

We try to accommodate patients with urgent problems – please let us know the urgent nature of your problem when you call to make an appointment.


Cancellations

Please let us know if your  appointment is no longer required as appointments are sometimes difficult to make and we would like to be able to offer them to other patients who may be unwell.

Missed appointments may incur a “failure-to-attend” fee, which must be settled prior to any further appointments.


Walk In Appointments

Patients who walk in without an appointment will be seen as soon as possible if a doctor is available or offered an appointment convenient to the patient.

Please be aware that scheduled appointments must take priority over patients who walk in without an appointment.

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Psychology Appointments

To book an appointment with a psychologist, please contact the relevant practitioner directly by clicking here.